Fall 2025:
July 1st is the 90% refund deadline. If you request a refund in writing between May 28th and July 1st, you may receive a 90% refund minus processing fees.
August 1st is the 50% refund deadline. If you request a refund in writing between July 1st and August 1st you may receive a 50% refund minus processing fees.
No refunds or credits will be issued after August 1st.
Winter 2026:
November 1st is the 90% refund deadline. If you request a refund in writing between October 1st and November 1st, you may receive a 90% refund minus processing fees.
November 15th is the 50% refund deadline. If you request a refund in writing between November 1st and November 15th you may receive a 50% refund minus processing fees.
No refunds or credits will be issued after November 15th.
Cancellation Policy for Classes
Classes are fully refundable (less 10% per class registration and processing fees) prior to the 90% refund deadline.
You may email us your refund request at information@geniusgems.com and our response (within 24 hours) will be confirmation of receipt of your email. If you do not hear from us then we have not received your request.
If you notify us via email that you wish to cancel your registration between the 90% deadline and the 50% refund deadline, 50% of the tuition will be refunded.
After the 50% refund deadline, no refunds will be issued.
- Last minute cancellations: if and only if we have a waiting list and can fill your spot, we will refund you less a $25 processing fee per registration.
- Switching sections: If and only if we have availability in another class, you may make one switch per semester to another class for no additional cost. Genius Gems reserves the right to charge a $10 administrative fee per additional change request for any additional requested schedule changes. We do not issue refunds in the case that you switch to a class with a price lower than the class you initially registered for. In such cases, we will issue store credit for the difference in balance.
Refunds/credits will not be issued in the following situations:
- A child is removed from the class due to behavioral issues.
- A child decides to drop out of the program early/before the end of classes.
- Your child is sick and either stayed home from, or was sent home from class due to fever or other ailments.
- A family decides they no longer wish to enroll in the class.
- A family decides they have a conflict with another program and opt not to take the Genius Gems class.
- Refunds/credits will not be issued for missed classes, or for withdrawing from the class.
- Unfortunately we cannot roll over credits to the following semester.
- Accidental Purchases
Makeup Policy:
- You may make up one class per session, depending on availability. Makeups will not be granted for excessive missed classes or travel. For example, if you go on vacation for two weeks, you may make up one of the two missed classes. Makeup classes are based on availability and must be scheduled at least 2 weeks before the end of the session.