Field trips are non-refundable. No credits or refunds will be given for cancelling the event. Please review our policies below prior to signing up for our program.
Emergencies: If your school has a medical or other emergency and is unable to attend the field trip, please contact us as soon as possible. No refunds or credits will be given for last minute field trip cancellations.
Inclement weather: If Genius Gems decides to reschedule the field trip due to severe weather, we will work with you to reschedule the field trip at a mutually agreeable date. Refunds or credits will not be given due to weather.