Families can arrange up to ONE makeup per class session for a missed class depending on availability. Unfortunately, we will not be able to accommodate more than one makeup class per session. Makeups must be scheduled before the end of the terms. No refunds or credits will be offered for missed classes. Holidays are already factored into the schedule.

Classes are fully refundable (less 10% per class registration) prior to March 1st, 2024

You may email us your refund request at information@geniusgems.com and our response (within 24 hours) will be confirmation of receipt of your email. If you do not hear from us then we have not received your request.

If you notify us via email that you wish to cancel your registration between March 1st and March 15th, 2024, 50% of the tuition will be refunded.
After March 15th, 2024, no refunds will be issued.

Last minute cancellations: if and only if we have a waiting list and can fill your spot, we will refund you less a $25 processing fee per registration.
Switching sections: If and only if we have availability in another class, you may make one switch per semester to another class for no additional cost. Genius Gems reserves the right to charge a $10 administrative fee per additional change request for any additional requested schedule changes.

Refunds/credits will not be issued in the following situations:

A child is removed from the class due to behavioral issues.
A child decides to drop out of the program early/before the end of classes.
Your child is sick and either stayed home from, or was sent home from class due to fever or other ailments.
A family decides they no longer wish to enroll in the class.
A family decides they have a conflict with another program and opt not to take the Genius Gems class.

Refunds/credits will not be issued for missed classes, or for withdrawing from the class. Unfortunately we cannot roll over credits to the following semester. After March 15th, no refunds will be issued. Please read our policy and dates above prior to enrolling. No more than 50% refunds will be offered in any particular case or extenuating circumstances. 

All pick up and drop off will be on the FRONT TERRACE of Genius Gems. Please walk your child around front and drop them off at the designated start time. This is different than our winter session. Now that it will get dark later in the day, we expect ALL families to pick up and drop off on the front terrace. We do not permit parking lot drop offs. All authorized pick up adults must be listed on the emergency contact form. Thank you for being on time!